Terms and Conditions

Last Updated: January 28, 2025

Welcome to Tifrano! These Terms and Conditions ("Terms") govern your use of the website www.tifrano.com (the "Website") and your interaction with our online store and services. By accessing or using the Website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use the Website.

1. General Information

The Website is owned and operated by Tifrano, a registered trademark of SOMBRA COSMOPOLITA PRODUTOS EM COURO LDA., NIPC 517732335, with a registered office at Rúa Barata Feyo 165, 44B, 4250-076, Porto, Portugal. All content, products, and services available on the Website are governed by these Terms and applicable laws.

2. Use of the Website

By using the Website, you agree to:

  • Use the Website only for lawful purposes and in accordance with these Terms.

  • Not engage in activities that disrupt or interfere with the proper functioning of the Website.

  • Refrain from using the Website to distribute harmful or illegal content, including but not limited to viruses, spam, or defamatory material.

  • Respect the intellectual property rights associated with the content provided on the Website.

Tifrano reserves the right to terminate or restrict your access to the Website if you violate these Terms.

3. Registration and Account

To place an order on the Website, you may be required to register and create an account. You are responsible for maintaining the confidentiality of your account details and ensuring that the information provided is accurate and up to date.

4. Placing an Order

  • Orders can be placed through the Website by selecting products and completing the checkout process.

  • By placing an order, you confirm that the information provided is accurate and that you agree to these Terms.

  • Tifrano reserves the right to reject or cancel orders in cases of suspected fraud, errors in pricing or product descriptions, or unavailability of stock.

5. Product Availability and Pricing

  • All products are subject to availability, and Tifrano reserves the right to discontinue any product at any time.

  • Prices listed on the Website are in euros (€) and include VAT. Tifrano reserves the right to update prices without prior notice.

6. Payment Methods

Tifrano accepts the following payment methods:

  • Credit or debit cards (Visa, MasterCard).

  • PayPal.

Payment must be completed within 48 hours of placing the order. If payment is not received within this time, the order will be canceled.

7. Shipping and Delivery

  • Shipping costs are calculated based on the destination, weight, and value of the order and will be displayed at checkout.

  • Orders will be dispatched only after payment confirmation.

  • Delivery times vary based on the destination and the selected shipping method. Tifrano is not responsible for delays caused by third-party carriers.

  • Upon receiving your order, inspect the package for any visible damage and report issues immediately.

8. Returns and Cancellations

  • Orders may be canceled before processing by contacting us at tifranopt@gmail.com.

  • Products can be returned or exchanged within 30 days of delivery if they are unused, in their original packaging, and accompanied by proof of purchase.

  • For defective or incorrect products, Tifrano will cover the return shipping costs.

  • Refunds will be processed within 14 days of receiving the returned item and will exclude original shipping costs unless the return is due to a Tifrano error.

9. Intellectual Property

All content on the Website, including text, images, logos, and designs, is the property of Tifrano or its licensors and is protected by copyright and trademark laws. Unauthorized use of this content is strictly prohibited.

10. Privacy Policy

Tifrano respects your privacy and processes your personal data in accordance with applicable data protection laws. Please review our Privacy Policy for more information on how we handle your data.

11. Limitation of Liability

To the fullest extent permitted by law, Tifrano is not liable for any damages arising from:

  • Use or inability to use the Website.

  • Delays, interruptions, or errors in the transmission of data.

  • Unauthorized access to or alteration of your data.

12. Governing Law and Jurisdiction

These Terms are governed by Portuguese law. Any disputes arising from the use of the Website or these Terms will be subject to the exclusive jurisdiction of the courts in Porto, Portugal.

13. Changes to the Terms

Tifrano reserves the right to update these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

14. Contact Us

For any questions or concerns about these Terms, please contact us: